Privacy Policy for GraceKnight.com.au

Effective Date: 1 November 2025

This Privacy Policy outlines how GraceKnight.com.au ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, interact with us online, or attend events associated with Grace Knight including her solo performances, Eurogliders shows, We're Going to Graceland tour, music festivals, and art exhibitions.

1. What Information We Collect

We may collect personal information from you in the following ways:

a. Information You Voluntarily Provide:

Full name, email address, and phone number via contact forms, ticket registrations, newsletter subscriptions, art inquiries, or customer support.
Information shared when purchasing merchandise or registering for ticket giveaways, presales, or meet-and-greets.

b. Automatically Collected Data:

IP address, browser type, operating system, and referring URLs through cookies and analytics tools.
Behavioural data, including page views, time spent on pages, and navigation paths on our website.

c. Event-Specific Information:

Ticketing and attendance data (when booking through our partners or promotional platforms).
Preferences for particular shows (e.g., Grace Knight solo, Eurogliders, Graceland shows, or art events).

2. How We Use Your Information

Your data may be used for the following purposes:

To respond to your inquiries or support requests.
To provide you with show announcements, ticket presales, tour updates, merchandise offers, and exclusive content.
To manage newsletter subscriptions and fan club communications.
To process purchases made through our website or affiliated platforms.
To improve website performance, monitor trends, and enhance user experience.
To comply with legal obligations and ensure security.

3. Sharing Your Information

We value your privacy and do not sell your data. We only share your information with trusted third parties for limited purposes:

Email Marketing Providers: e.g., Mailchimp, ConvertKit—used to distribute our newsletters or promotions.
Website Analytics Services: e.g., Google Analytics—used to track anonymous visitor activity.
All third parties are required to uphold privacy and security standards that align with this policy.

4. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.
Correct inaccurate information.
Opt out of marketing communications at any time (via the unsubscribe link or by contacting us).
Request deletion of your data, subject to legal and contractual obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Recognise return visitors.
Customise content and advertising.
Collect statistical data to improve functionality.

You can control or disable cookies via your browser settings, though some features may not function properly.

6. Third-Party Links

Our site may contain links to external websites for ticket sales, merchandise, or media appearances. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before submitting personal data.

7. Data Security

We implement standard security measures to protect your information. While no digital platform is entirely risk-free, we strive to ensure your data is protected from unauthorized access, disclosure, alteration, or destruction.

8. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect data from minors. If you believe we have done so inadvertently, please contact us to request removal.

9. Changes to This Policy

This policy may be updated periodically. We encourage visitors to review this page regularly. Significant changes will be communicated via email or website banner notices.

10. Contact Us

For questions, concerns, or to request access or deletion of your data, contact:

Privacy Officer
GraceKnight.com.au
graceknight5@bigpond.com
https://graceknight.com.au